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GratnellsMedical.com will undergo scheduled maintenance from 17:00 to 20:00 (GMT) on Monday 29th July 2024.
During this time, GratnellsMedical.com will be temporarily unavailable. For assistance with orders or questions, please contact us during office hours 08:30 to 16:30 (GMT) at:

Email: [email protected] | Phone: +44 (0) 333 011 0570

Thank you for your understanding, we appreciate your patience during this time.

FREE Delivery on UK Mainland orders over £30
Excludes Scottish Highlands & Isles, N.I. & I.O.M.

5 Year Tray Guarantee
Gratnells Super-Tough trays

Leading supplier of medical storage
Supplying the NHS for over 40 years

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Order query

Order Query Form

Email*

Telephone*

Gratnells Reference Number (2200/2300/2400)*

Your Query*

Where is my order?
My order has arrived with damage
My order has arrived with missing or incomplete items
Other

Please give us more detail about your query*

Number of items affected*

If your item has arrived with damage please submit photographs here. Please include proof of delivery, photographs of any damage. If your query is about damage to trays please also show an image of the date stamp at the bottom of the tray (examples pictured below).*

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Example of date stamp on the bottom of a tray

Example of pallet idenfification stamp